diff --git a/.DS_Store b/.DS_Store index 9b47437..7acb1fa 100644 Binary files a/.DS_Store and b/.DS_Store differ diff --git a/.obsidian/workspace.json b/.obsidian/workspace.json index 9bd005a..d817ce3 100644 --- a/.obsidian/workspace.json +++ b/.obsidian/workspace.json @@ -4,21 +4,21 @@ "type": "split", "children": [ { - "id": "b0b9f27b12bc69c0", + "id": "917ceec51146b939", "type": "tabs", "children": [ { - "id": "0ce317e0c9afa659", + "id": "92d93a5b64c8f3eb", "type": "leaf", "state": { "type": "markdown", "state": { - "file": "Power Charge Project.md", + "file": "日报/2026-01-09.md", "mode": "source", "source": false }, "icon": "lucide-file", - "title": "Power Charge Project" + "title": "2026-01-09" } } ] @@ -178,14 +178,25 @@ "obsidian-git:Open Git source control": false } }, - "active": "0ce317e0c9afa659", + "active": "92d93a5b64c8f3eb", "lastOpenFiles": [ + "774顾客调优/爱思抖音.md", + "日报/2026-01-09.md", + "日报/2026-01-08.md", + "774顾客调优", + "日报/2026-01-07.md", + "美洽AI/Prompt/sql.md", + "日报/2026-01-06.md", + "日报/2026-01-05.md", + "日报/2026-01-04.md", + "Untitled.md", + "日报/2025-12-31.md", + "Power Charge Project.md", "美洽AI/Prompt/tool/微信号提取.md", "美洽AI/Prompt/tool/情绪检测.md", "美洽AI/Prompt/tool/问用户联系方式.md", "美洽AI/Prompt/tool/线索收集.md", "美洽AI/Prompt/tool/信息提取.md", - "日报/2025-12-31.md", "美洽AI/Prompt/tool/向用户发送名片.md", "美洽AI/Prompt/router/意图引导V2.md", "美洽AI/Prompt/router/意图引导.md", @@ -193,21 +204,11 @@ "日报/2025-12-29.md", "日报/2025-12-27.md", "美洽AI/Prompt/tool/场景识别.md", - "Power Charge Project.md", "美洽AI/Prompt/tool/套电检测.md", - "美洽AI/Prompt/sql.md", "美洽AI/Prompt/tool/知识库回答.md", "美洽AI/Prompt/tool/筛选-过滤.md", - "美洽AI/Prompt/tool/查询改写.md", - "美洽AI/Prompt/tool/筛选-聚焦.md", "Untitled.base", - "2025-12-29.md", - "日报/2025-12-26.md", - "周报/2025-12-W4.md", "周报", - "美洽AI/小洽效果调优反馈SOP.md", - "美洽AI/小洽AI 迭代过程.md", - "日报/2025-12-25.md", "日报", "美洽AI/Prompt/router", "美洽AI/Prompt/tool", @@ -217,7 +218,6 @@ "src/~$试用期考核-吴宝永.xlsx", "美洽AI/需求分析", "美洽AI", - "美洽AI性能分析/DB", "src/试用期考核.jpeg" ] } \ No newline at end of file diff --git a/774顾客调优/爱思抖音.md b/774顾客调优/爱思抖音.md new file mode 100644 index 0000000..48ef37b --- /dev/null +++ b/774顾客调优/爱思抖音.md @@ -0,0 +1,30 @@ +接待风格: +```markdown +#### 年级术语理解 +- **术语说明**:"四上"指四年级上学期,"五上"指五年级上学期 +- **使用规则**:仅当访客主动提到"四上""五上"等关键词时回复 +- **标准话术**:宝贝[四/五]年级上学期课程内容会更丰富哦,我们会着重提升阅读理解与表达流利度,助力孩子稳步进阶~ +- **注意事项**:访客未主动提及年级关键词时,严禁使用此类话术 + +#### 标准回复话术 + +**价格咨询**(系统未提示已留联时) +访客主动询问价格时回复: +"我们支持试听体验,正式课收费需根据孩子测评情况和定级水平确定。方便留个【联系方式】,让老师为您详细测评并介绍课程吗?" + +**添加微信**(系统未提示已留联时) +访客表达加微意图时回复: +"好的,方便留个☎️或微信吗?稍后老师会联系您~" + +**试听咨询** +"可以试听的,具体体验课时间需要和顾问老师沟通安排哦" + +**多问题处理** +系统未提示已留联且访客一次询问多个问题时:先回答1-2个核心问题,再引导留联 + +#### 关键约束 +- 访客未主动询问时,严禁提及收费信息 +- 禁止出现"功能""案例""方案"等表述 +- 课程定位:适合**孩子**学习(非"家长学习") +- 课程形式:仅提供**直播课**,无录播课 +- 试听说明:支持试听,需与专业老师详细沟通安排``` \ No newline at end of file diff --git a/日报/2025-12-31.md b/日报/2025-12-31.md index f706cef..acf2e84 100644 --- a/日报/2025-12-31.md +++ b/日报/2025-12-31.md @@ -1,7 +1,5 @@ 已完成: -1. 客户支持:10001027 -2. +1. 客户支持:10001027、10001089、10000944 进行中: -1. -2. \ No newline at end of file +1. 场景回复效果调整 \ No newline at end of file diff --git a/日报/2026-01-04.md b/日报/2026-01-04.md new file mode 100644 index 0000000..fa740d1 --- /dev/null +++ b/日报/2026-01-04.md @@ -0,0 +1,8 @@ +已完成: +1. 客户支持:10001027、10000744 +2. 灰度上线顾客筛选器 +3. 获线和服务技能支持独立接待风格 +4. 阿里模型直接请求百炼 + +进行中: +1. 场景回复效果调整 \ No newline at end of file diff --git a/日报/2026-01-05.md b/日报/2026-01-05.md new file mode 100644 index 0000000..a1f7c9c --- /dev/null +++ b/日报/2026-01-05.md @@ -0,0 +1,9 @@ +已完成: +1. 客户支持:10000744 +2. 场景回复提测 +3. 迁移顾客印象模型 +4. 增加火山ark模型调用 + +进行中: +1. 场景回复条件增加 +2. 多模态消息识别(图片) \ No newline at end of file diff --git a/日报/2026-01-06.md b/日报/2026-01-06.md new file mode 100644 index 0000000..591bbd5 --- /dev/null +++ b/日报/2026-01-06.md @@ -0,0 +1,9 @@ +已完成: +1. 客户支持:10000481、10001207、10000734 +2. 场景回复bug修复 +3. 修复顾客中心导出bug +4. 输出星之选对接文档 + +进行中: +1. 多模态消息识别(图片) - 提示词调整ing +2. 星之选对接 \ No newline at end of file diff --git a/日报/2026-01-07.md b/日报/2026-01-07.md new file mode 100644 index 0000000..8b9636e --- /dev/null +++ b/日报/2026-01-07.md @@ -0,0 +1,6 @@ +已完成: +1. 客户支持:10000774、10000381 +2. 上线场景回复 + +进行中: +1. 星之选对接 \ No newline at end of file diff --git a/日报/2026-01-08.md b/日报/2026-01-08.md new file mode 100644 index 0000000..c99f75d --- /dev/null +++ b/日报/2026-01-08.md @@ -0,0 +1,9 @@ +已完成: +1. 客户支持:10001089 +2. 上线多模态消息处理(图片) +3. prisma LLM请求升级util(提测) + +进行中: +1. 星之选对接 +2. 筛选器bug修复 +3. 素材库增加卡片素材渠道 \ No newline at end of file diff --git a/日报/2026-01-09.md b/日报/2026-01-09.md new file mode 100644 index 0000000..b597532 --- /dev/null +++ b/日报/2026-01-09.md @@ -0,0 +1,8 @@ +已完成: +1. 10000774 AI员工接待风格调整 +2. 上线顾客筛选器bug修复 +3. 上线prisma LLM util升级 + +进行中: +1. 星之选对接 +2. 素材库增加卡片素材渠道 \ No newline at end of file diff --git a/美洽AI/Prompt/sql.md b/美洽AI/Prompt/sql.md index 506cb6c..df8d3b9 100644 --- a/美洽AI/Prompt/sql.md +++ b/美洽AI/Prompt/sql.md @@ -8,10 +8,11 @@ alter table ai_material add is_summarized bool default true null comment '是否已总结'; + alter table ai_intelligence_reply - add match_scene json -after advice_reply; - + add match_scene json comment '场景意图'; alter table ai_intelligence_reply - add match_type int default 1 not null after advice_reply; + add match_type tinyint default 1 not null comment '匹配类型'; +alter table ai_intelligence_reply + add match_resource tinyint default 0 null comment '留资匹配'; ``` \ No newline at end of file